Completed Carbon Reduction Initiatives: Downstream transportation and distribution: We partner with freight forwarders who share our commitment to sustainability. Our couriers DPD have begun transitioning their fleet to electric vehicles to deliver a proportion of our parcels. The percentage of parcels being delivered via electric vehicle is increasing on a yearly basis. We have increased the proximity of our partner’s locations across the country to cut down on carbon emissions from transport. We have included more scope 3 categories this year, this means that all the relevant scope 3 categories have now been calculated. We have updated our supplier self-assessment questionnaire to include specific questions on our supplier’s carbon footprint. Use of sold products: We offer a take back scheme for our products at end-of-life, our fully managed sustainable collection service ensures we can divert our products from going to landfill. We use over 600 recycling locations across the country meaning reduced mileage and a 95% diversion rate from landfill. Future Carbon Reduction Initiatives: Purchased goods and services: We have updated our supplier self-assessment questionnaire to include questions on our supplier’s carbon footprint. Over the next year we will send out corrective action plans to those suppliers that have been deemed high risk based on the results of the self-assessment questionnaire. We are in the process of updating our product range. We are looking at the product material and packaging, we are investigating moving away from unnecessary single-use plastic. We are aiming to change all plastic ‘dust bags’ which most cartons have to a recycled plastic or biodegradable plastic. We are wanting to move card packaging to recycled card. This is a 1-2 year project. Upstream/ downstream transportation and distribution: We will continue to monitor our freight forwarders commitment to reducing their carbon emissions.